We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. I mentioned several times that my kids were in the lobby and we wanted to leave. Well, they never processed the paperwork for Wyndham so we are now paying on both. We are being held hostage by el cid vacation club. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. This review was chosen algorithmically as the most valued customer feedback. The complaint has been investigated and resolved to the customers satisfaction. We signed up for there vacation program. We told them within an hour that we wanted to cancel the contract. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. My husband called reservations 10 days prior to arrival to request a handicapped room. Forgot Password Find more than 36,418 complaints| Ripoff Report Best round-trip prices found by our users on KAYAK in the last 72 hours. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! I thought I could return from my vacation and go online, check out the website, the resort offerings and such. These people are truly unethical criminals. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. I am having a tough time believing anything he has told us now. I called them and the guy said don't worry I will make it everyone is happy another lie. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. Please let me know how you were able to resolve your issues. One-wayRound-trip. They returned with a credit line that they opened in our name, that would cover the $5, 800 dollar deposit. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. Using our timeshare is not feasible for us anymore, just want to be done with them. Share your photos and videos with others to prove the truth of your words. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. We don't imagine that we are the only ones to have been scammed by you in the past. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They said we wouldnt have a payment for anything until October 2022. Stories have changed the further away we got from the date of purchase. News-El Cid Vacations . During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. Any lawsuit I would be interested. Submit a complaint and get your issue resolved. The complaint has been investigated and resolved to the customers satisfaction. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The next hearing is scheduled for February. Submit a complaint and get your issue resolved. Also, avoid their Cozumel property. The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Every year i have to transfef my points to RCI at a cost. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. Imagine how much money they are stealing. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. I should have known better. The free cruise for six to Hawaii? they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! Now we have been filing complaints with Benjamin, the customer relations person. Imagine how much money they are taking away from me. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. El Cid Vacations Club - Beware of this rip off! Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. This company shouldnt be in business taking people hard earned money. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! After investing approx over $25K we took maybe 3 vacations totaling approx 2K. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Thank You! I have nevef regretted a decision so much as this one. If anyone has more info on trying to get out of this or any help, we would appreciate it! Very troubling information I am reading. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. - Timeshare sales tactics are hardcore and very long-lasting. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. From Cedar Rapids. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. We DO NOT remove reports. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. I have a similar scenario. Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. You are dishonest and lie about the benefits available to owners. Almost everything they tell you is not true. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. ASSURE you find all of them in written in your contract. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. The main benefits are when you stay on the El Cid properties. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. El CID doesn't give you a copy of the contract that you signed. Now here is the story: you give them 98K in points per person along with $70.00 per person and you get $340. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. OR at least have them 1. Corporate Advocacy Program: How to repair your business reputation. This review was chosen algorithmically as the most valued customer feedback. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Is this your company? But unfortunately, el Cid Vacations Club has become in one of the biggest timeshare scams in Mexico. Do any one please help me how to get out this package. OR at least have them 1. Not true. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. They did not say that they could not accommodate us. Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. Keep telling them no, terminate the contract. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. Since El Cid cannot stand up to a written contract how can they be trusted at all Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. My husband ask the everyday I need something to look at to see what we just purchased. Who's crazy enough to start this website? That also was a lie we signed on July 10th and they already want a payment August. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although He says this takes time? Toggle Our Hotels. We were also told that the contract did not expire and it does. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. http://www.timesharescam.com/timeshare-cancel/. we bought our time share in Mazatlan. We bought timeshare in nov 2019. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. WellI was scammed by the masterminds of El Cid Cancun. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend EL CID tells you that you will get an email the next day. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. The staff at their resorts is incredibly caring. divellol@yahoo.com, I would like to join you to find a way to get out el Cid maintenance fee. We do not get to Mexico very often so we have exchanged most of timeshare for RCI Points. Jan 16 2023 10:30 PM He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. You can get MUCH better pricing for other vacations on your own. Has anyone had any luck getting out of this? Truly bottom of the barrel. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I have not hear anything yet. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. The airfare benefit a joke. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. with your points and just enjoy it all. This is the best way to manage and repair your business reputation. and deceptive. Latest United Kingdom Flight Deals. I can tell you that you will make out much cheaper with the timeshare. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. Desired outcome: 011 52 (998) 872 8999. Then they sent in Arturo. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Pedro. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. I would have to pay to roll over my points to the next year. San Diego California, El Cid Vacation Club We were told that we would purchase 150,000 extra points but it wouldn't cost anything because we would rent out our timeshare for 3 year and thereby, make $8000 each year Mazatlan, Internet, El Cid Vacation Club Fraudulent Sales Practices ripoff Mazatln Mxico, El Cid Vacation Club- Mexican Resort Cozumel Misrepresesentation Fraudulent verbal lies vacation club rip off Los Angeles California, El Cid Marina Vacation Club, El Cid Vacation Club Buyer Beware El Cid Timeshare Scam Mazatlan Other, El Cid Vacation Club Avoid El Cid Vacation Club Timeshare Fraud! El Cid has no affiliation with RCI so what I was told in the contract is fraudulent http://www.timesharescam.com/, I don't want to pay any more into this package. I really want the RCI deal stated in our contract. We cant afford to lose 165000. Can we not all get together with a class action suit against El Cid? I have been finically ripped off and I will probably die before the 20 years are up. Salespeople claim that the points have more value than they actually do for exchange purposes. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. Tell us why our 2022 points transfered to RCI. These guys are nothing buy liars. Also, the point exchange fees were all a lie. Thank you. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Anyone having any success? I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) But just 1 stop from $1,479. If people want a timeshare, and use or trade the timeshare, they will be very happy. RCI says its not them and my wife calls El Cid she bounces back and forth. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. Everything you need to know about vacation. We try to use RCI and usually there are no reservations open. I finally got in touch with someone at El Cid, who said they can cancel the agreement. in airfare credits. AA Financial Trust Services. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. Original review: Feb. 27, 2023. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. This will surely increase the credibility of your complaint. But if those things are true experiences, I feel very sorry for you, so now go there ComplaintsBoard.com is a leading complaint resolution website on the Internet. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. This company will look you in the face and lie to you. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. Wondering if a report is missing? The lady from mexica Betty said if I cancel I can not get money back. We are unable to travel and are being held hostage. Desired outcome: Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. Common Complaints: . The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. We were to receive $27, 000 for our exsisting Festival time share, I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. This never happens. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx Stay Connected I, Bill Maxwell posted a compliant against El Cid Vacation Club. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. Book a hotel today and pay later with Expedia. I could go on and on. We have been home only a few days, and I am trying to cancel everything. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. The Now all windows are closed and there is no possibility of cancellation. Desired outcome: The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. Has anyone had any luck using anything else? Or a full refund, you are telling us. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. Customer service at El Cid Vacation club points and reservations. Submit a complaint and get your issue resolved. Our time share presenter told us that they offered a special package for people like us. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. There's got to be a way for these thugs to pay for their crime. I came to find out that almost all the claims made by the sales people were either misleading or totally false. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. People out there. Not a deal. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I have the same problem. Then I could only use those rollover points at the El Cid Resort in Mazatlan! Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. I cannot no longer afford to pay the Timeshare. Claim it and get a lot of features. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. don't use it for the airlines. This will surely increase the credibility of your complaint. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. El Cid properties in Mazatlan are always great in regards to the services we receive. We've paid 28%, not asking for refund, have not used any points. This complaint was posted by a verified customer. Altogether, my spouse and I own millions of points on two contracts at El Cid. What else can I do? The 90 minute presentation turned into a 3 hour ordeal. I tried Wyndham but they were no help. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. How do they sleep at night? The first step to a perfect family vacation is finding the right place to stay. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. Also, check out these websites regarding Mexican Timeshare Fraud: I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. All I can say is This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. We had no idea how many points we would need to stay anywhere. The complaint has been investigated and resolved to the customers satisfaction. MOST POPULAR London. I have witnesses to all the lies we couldnt figure out why they kept giving However, because of financial reasons, we are unable to continue with the membership. There may be more specific results for "el-cid-vacation" . Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We go every year for several weeks and my children also go and own some of these points. El Cid needs to refund all monies paid, Desired outcome: Gary in McGregor. This company is not for members. It is a wonderful time share and we are very happy with it. When we attend, we already had a timeshare? http://elcidvacationsbeware.com/ People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! All rights reserved. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. It has now been satisfactorily resolved.

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